Contact Us

For Accurint Customers:

Sales Assistance:

Use our online form
or call 1.888.332.8244.

Product Support:

Email us
or call 1.866.277.8407.

Sales Information
If you are interested in learning more about Accurint or how to become a subscriber, please use our
online form or call 1.888.332.8244. Option 2

Hours: Monday through Friday 8:30am-5:30pm Eastern Time
Fax: 561.893.8090

Direct lines to the following work settings are available:
Insurance: 866.242.9973
Law Enforcement: 866.242.1440


Customer Support
For information about account IDs, passwords, IP maintenance, technical or usability support, please email Customer Support, call 866.277.8407. We are available 24 hours a day, 7 days of the week.

For Customers outside of the United States, please access our list of Toll Free Numbers.

Live Chat is also available Monday through Sunday from 10:00am-12:30pm and 2:00pm-4:00pm Eastern Time


Batching Inquiries
For new batching product inquiries, complete the online form or call 1.866.277.8764.


Billing Support
For information about invoicing, billing contact updates, activity detail requests, please email Billing Support or call 866.528.0570. We are available Monday through Friday from 8am-5:30pm Eastern Time.


Accounting Support
For information about past due, suspended and terminated accounts, credit card updates, please email Accounting Support or call 866.818.0183. We are available Monday through Friday from 8:30am -5:00pm Eastern Time.


Education and Training
Accurint Customers (excluding Legal Professionals)
Hours: Monday through Friday 8:30am-7:30pm Eastern Time
800.201.6411
customereducation@lexisnexis.com

Accurint for Legal Professionals
Hours: Monday through Friday 8am-6pm Eastern Time
1.800.227.9597, ext. 52151


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Customer
Support

LexisNexis® Risk Solutions associates are accessible 24/7 through a variety of convenient resources including a toll free number, e-mail and live chat.

E-mail Product Support

Training

Visit the LexisNexis® Learning Resource Center, a complimentary interactive, self-service website which allows you to easily view, access and engage in a variety of training experiences.

Read more

Security
Notifications

Reduce your risks during online interactions, access best practice security tips to help you protect your account information.

Read more

News &
Events

Learn more about LexisNexis, visit our news and events page to access articles, press releases and list of events in which we'll be attending.

View details

Security Notifications

Always start login from http://www.accurint.com and never enter your User Name and Password information at any other URL or website, or your security may be compromised. Never click or follow links to Accurint from e-mail messages because if you do so you may be taken to a site that looks like Accurint but is not the Accurint site. If you have followed such links, please change your Password immediately. Protect the security of your User Name and Password by following these guidelines:

  • Never share User Names or Passwords.
  • Do not write your User Name and Password down anywhere.
  • Install and use current anti-virus software.
  • Inform your administrator or contact Customer Support immediately if you believe your User Name and/or Password have been compromised.

For 24/7 search assistance, technical assistance or security questions please e-mail product support or call 1.866.277.8407.

Not an Accurint Customer?

Find out why more than 400,000 public and private organizations of all sizes rely on powerful, industry leading LexisNexis Accurint® to support their business goals. Read more by selecting your area of interest.

Contact an Accurint representative
to establish an account or
call 1.888.332.8244 Option 2

Schedule an Accurint
demo to learn more.